On average it costs 6-7 times more to acquire a new customer as it does to retain a current one, so customer retention is an important part of any effective marketing strategy.
Through our partnership with The VOICE Customer Service Training, CreativeXchange Marketing offers:
All of which are designed to maintain profitable levels of customer retention.
For more information about The VOICE Customer Service Training, click here.
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CreativeXchange Marketing is the perfect fit for our business. Initially, I was hesitant to hire a marketing firm but once I met Beth, I knew that she would become an invaluable resource for our business. Beth is extremely creative, professional and easy to work with. Beth conducted a brainstorming session for Buzz4Help and provided a summary of the session, which I have been able to use as a road map for implementation. Additionally, Beth introduced me to a fantastic team of professionals, who helped me implement many of the recommendations and ideas. Beth’s advice has definitely taken Buzz4Help to the next level and also surprisingly helped us control our annual marketing budget at the same time. I know I can always look to Beth for creative and effective solutions.
Jennifer Williams, Founder & Executive Project Mgr.
Buzz4Help