On average it costs 6-7 times more to acquire a new customer as it does to retain a current one, so customer retention is an important part of any effective marketing strategy.
Through our partnership with The VOICE Customer Service Training, CreativeXchange Marketing offers:
All of which are designed to maintain profitable levels of customer retention.
For more information about The VOICE Customer Service Training, click here.
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"Beth Boen recently headed up a marketing way-find session regarding a new start-up business, and the word that comes to mind is "Wow!" Not only did she provide expert marketing guidance, but she nurtured the idea into a concept we never could have imagined without her. Beth’s insight, intuition, market savvy, integrity, experience and enthusiasm are only the tip of the iceberg: Beth has rare vision when it comes to marketing and business."
Lisa Stormes Hawker, Owner
Lisa Stormes Hawker Editorial Services