Mystery Shopper
An important marketing planning step is to know your competition. A good competitive analysis will review what your products/services are, who your target market is and then who your direct competitors are. Once you know who your competitors are, you can then have them mystery shopped.
CreativeXchange Marketing offers this unique service of providing mystery shopper calls, in-person secret shoppers in Denver metro and competition analysis with full reports.
Our secret mystery shopper services can provide information such as:
- customer service and follow up provided
- pricing and discounts of your competition
- your competitor's different/better story or unique value proposition
- their sales process
- first impressions of a physical business location
- quality of merchandise
Competitive analysis reports can be more detailed with:
- how your competitor is marketing their business
- where they market
- market share
- how their website compares and how they follow up to web inquiries
We can also provide in-person secret shopper services in Denver metro for a variety of industries. We can customize a mystery shopper program that meets your need to find out competitive information.
Mystery shops are also good to evaluate your own staff's phone etiquette, salesmanship and follow up. If you are getting leads, but have a low close ratio, evaluating your staff's training needs and providing them with the proper training can greatly increase your close ratios and your bottom line.
SPECIAL INTRODUCTORY OFFER:
3 mystery calls for $75
For more information and details of this offer contact us.
Call 303.981.1541 or email us today to set up your complimentary consultation
Complimentary Consultation
Receive your complimentary consultation to see if our cost-saving and growth strategies will benefit your company.
Testimonials
Working with CreativeXchange both as a client and a partner has been a great experience! Beth and her team give us plenty of personal attention and run very efffective PR and marketing campaigns. The marketing plan CreativeXchange did for us laid the foundation for our exponential growth. We can't thank them enough!
Mike Belasco, President
seOverflow
